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Support
CUSTOMER SERVICE

Cobra Systems, Inc.
The backbone to any company is its customers. We, at Cobra Systems, Inc., have a clear understanding about the services we offer and how they impact YOU. It’s true, we are old fashioned when it comes to the customer service experience “Customer First”; we pair that with over 30 years of technology-savvy Customer Service Representatives who are ready to answer all of your barcode printer questions and needs. Feel free to call us at (800) 262-7298.

RMA (Return Merchandise Authorization)
Customer loyalty is most important to us. We understand the hassle in returning or exchanging products, so we have come up with a simple, 3-step process to facilitate your returns:
  • Step 1: Request an RMA# from our Customer Service Team. Please allow up to 24 hours for processing.
  • Step 2: Once you receive your RMA Document, ship your item(s) back to eBarcode.
  • Step 3: Your return will be processed upon receipt.




If you have any questions, please call (800) 262-7298.
Please Note: *Any product mishandled or not properly serviced will be considered out of warranty. The RMA Representative, along with their supervisor, will have final approval for the return.

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